Tech Hotline
Skip the queue. Our hotline connects you directly with technical specialists who understand your urgency — immediate answers to resolve integration or configuration issues in real time.
+39 (0)424 166 0208
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Partner Support
From meticulous technical support to continuous training, we provide the expertise you need to deliver excellence in every project. A direct connection to our experts, designed to eliminate waiting times and ticketing delays.
Technical support — always included
The fastest way to connect from the field. Instant technical feedback and immediate commercial assistance, so you have the right answers exactly when you need them.
+39 340 611 34 53
Support Request
The best way to manage non-urgent technical inquiries and complex project analysis. Send us your configuration files: our engineering team will review your case and provide a comprehensive solution.
support@ilevia.com
Knowledge Base
Solve issues on the spot by accessing our complete technical archive. Read updated guides and consult datasheets at your own pace.
support.ilevia.com
Training
On-demand courses.
Expand your expertise with our dedicated training programs. From basic configuration to advanced integration, we provide the knowledge you need to master the Ilevia ecosystem and deliver excellence.
Courses
From basic configuration to advanced integration — remote or on site. Request a course
Help & resources
Access technical documentation, download promotional material, book a demo or connect directly with our support and sales team. Go to downloads
Next step
Stuck on an integration?
Call the hotline or send us your configuration file — a specialist will look at the actual project, not a ticket.