In our homes and workplaces, constant attention to the pursuit of comfort, safety and efficiency pushes us to make the most of the best technologies available. Surprisingly, today even messaging applications can play a significant role in achieving these goals. The integration between Ilevia and the innovative Telegram messaging service constitutes a practical example of how communication technology can contribute to making important improvements.

Telegram is an instant messaging app, similar to WhatsApp but with unique features, including the ability to create bots, programs designed to perform automated tasks in response to commands. The integration of such a sophisticated communication tool with a supervisor like Ilevia, which supports and processes information from various other systems present in the plant, has made it possible to create something new, interactive notification. The integration now allows the Ilevia Smart Home to communicate directly with users through Telegram to inform them in real time of what is happening in the building and to ask them to choose from time to time how to intervene in the face of specific events. Through this, optimization stops depending on automation and passes into the hands of the user. In fact, standardized behavior is not always the most intelligent response. If the system were configured to always apply an automatic mechanism, we would undoubtedly lose important possibilities of optimization.

In fact, an automated response from a software is not always necessarily the safest or most convenient. In the event that the solar energy produced by the photovoltaic system is in excess, Ilevia Smart Home could ask us to optionally allocate it to car charging, the heat pump or the storage system. Allowing the user to choose what the behavior of the building should be helps the system to always perform in the best way based on the different needs of those who use it from time to time. This allows the supervisor to modify the management of the building based on the moment and the needs of those who live there, managing to maximize energy efficiency and improve the level of safety. Casa Ilevia could share in chat the image captured by the external camera relating to the license plate of the car parked in front of our gate, or of the person parked in front of our door, and propose to carry out one or more of the available actions that we deem more appropriate such as supervising the situation through connection to the NVR or instantly opening access.

Telegram offers a versatile interface for interacting with the Ilevia home automation system, allowing the reception of images, videos and multiple choice questions and maintaining a detailed history of all events. These functions not only improve communication between the user and the home automation system, but also the supervision and customization of the entire experience. They offer an interactive and visual communication channel through which users can receive information in real time. This level of interaction offers greater control and deeper understanding of activities within the home environment, contributing to more efficient management.

Telegram allows you to receive images directly in the chat. This means that it is possible to receive images from video surveillance cameras. For example, if a camera detects suspicious activity outside your home, you’ll receive a real-time image of what’s happening directly on your mobile device. This offers an immediate visual preview of events.

In addition to images, Telegram also allows the reception of videos. This feature is invaluable for safety and supervision. You can receive video clips from surveillance cameras or other video devices connected to your home automation system. This allows you to see what just happened in the monitored area or review video recordings at any time.

Ilevia can send questions directly to users via Telegram. This is especially useful for gathering information or allowing users to make decisions based on certain events. For example, you may receive a question like: “Should the solar energy produced be used for car charging, heat pump or storage?” You can then select the desired option.

Telegram tracks the history of events. This means that you can consult a detailed history of all events and communications between the home automation system and the user. This history provides a complete record of what happened in the system, including previous alerts, notifications, and interactions. It is a valuable resource for monitoring and troubleshooting.

Ilevia’s integration with Telegram represents a notable advance in home automation. By allowing users to customize the responses of the home automation system in real time, rather than relying on automation alone, a significant improvement in comfort, safety and efficiency is achieved. This collaboration between technology and communication is bringing tangible changes to our environments, with still unexplored potential.